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Eurowings faces winter cost pressures and investigates mid-flight illness

The German airline is weighing staff reduced hours due to surging fuel expenses as it simultaneously looks into a suspected norovirus outbreak on a recent flight.

By 3 min read

Eurowings, a subsidiary of the Lufthansa Group, is currently navigating multiple operational challenges, including surging kerosene costs that threaten to push the airline into reduced working hours this winter. At the same time, the carrier is investigating a medical emergency after several passengers fell severely ill with gastrointestinal symptoms during a recent flight from Greece.

The financial strain on the airline stems from a sharp escalation in fuel prices, which have spiked significantly since the onset of the Iran conflict. According to an internal management letter reported by industry media, Eurowings is facing nearly 250 million euros more in jet fuel expenses this year than originally planned. Management described this as a massive sum that leaves the airline vulnerable despite the Lufthansa Group's fuel-hedging strategies.

To mitigate these mounting financial pressures, Eurowings is in talks with the German Employment Agency regarding the potential implementation of reduced working hours for staff during the winter months. The carrier also plans to cut administration costs, cancel its planned Christmas party, and trim its scheduled flight program by approximately five percent. Initial service reductions have already affected planned routes from Cologne and Stuttgart to Dubai, although flights to the Gulf hub from Berlin remain operational.

The airline's cost-cutting measures have drawn reactions from labor unions. The Verdi union has insisted that it must have a say in how the reduced hours are structured, demanding that any compensation payments from the employment agency be supplemented if necessary. Meanwhile, the Vereinigung Cockpit pilots' union criticized the Lufthansa Group for prioritizing costly minority investments while pushing for strict internal cuts.

In addition to financial hurdles, Eurowings recently responded to a serious health incident on a flight from Rhodes to Düsseldorf. Flight EW9631, an Airbus A321 carrying 212 passengers and seven crew members, requested a priority landing on October 18 after multiple travelers experienced sudden and severe gastrointestinal illness.

Emergency responders met the aircraft upon its arrival at Düsseldorf Airport, deploying numerous emergency vehicles as medical personnel boarded the plane. Three passengers were transported to the hospital as a precaution, while other travelers underwent health screenings before departing. Passenger accounts described a chaotic scene with individuals vomiting mid-flight and rescue personnel in protective gear greeting the aircraft.

Eurowings confirmed that the cause of the sudden illness remains unclear and is under active investigation, noting that a norovirus outbreak is among the possibilities being evaluated. The airline emphasized that the safety and health of its guests and crews remain its highest priority, and operations at the airport were not disrupted by the emergency response.

Separately, Eurowings is expanding its route network at Berlin Brandenburg Airport for the upcoming winter schedule, which begins October 25, 2026. As competitor Ryanair withdraws its base and cuts twelve routes from Berlin, Eurowings is stepping in to increase its local footprint to 40 destinations, helping to backfill capacity alongside other carriers despite the broader economic pressures facing the German aviation sector.

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